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Complaints Questions

Complaints Questions

Question: View How do I register a complaint about my child's club or coach?
Question: View My Competitive Representative is not returning my emails or phone calls. What can I do?

Complaints Responses

Question: 
How do I register a complaint about my child's club or coach?
Response: Concerns of this kind are the responsibility of the member club. The complaint or concern should be directed towards the following officials in this order:

1. Team Coach or Team Manager
2. Coaching Director or Club Administrator
3. Club President

MYSA would be the last resort if it is impossible to get satisfaction through contact with the club made in the appropriate manner or if MYSA Policies or Rules (Quick Links > Forms/Rules/Policies) are violated.

 
Question: 
My Competitive Representative is not returning my emails or phone calls. What can I do?
Response: Players, parents or fans should first speak with an official team or club representative (i.e. coach or team manager) who will then contact the MYSA Director of League Operations at 952-252-0225 (800-366-6972) or email: ranaeorr@mnyouthsoccer.org